Privacy Policy for ask-dwight.com and Subdomains
Last Updated: May 15, 2025
Ask-Dwight, LLC ("we," "us," "our") respects your privacy. This Privacy Policy outlines how we collect, use, share, and safeguard information obtained through your use of ask-dwight.com and all subdomains, including app.ask-dwight.com (collectively, the "Service").
1. Information We Collect
We collect the following types of information:
Google Account Information: When signing up using Google, we collect your full name, email address, and Google profile picture.
Usage Data: We collect information regarding your interactions on the Service, including pages visited, interaction frequency, and general usage behaviors. This data helps us enhance our platform and improve user experiences.
User-Provided Data: Users may input personal or business-related sales data into the Service. We use this data exclusively for training and improving our AI-powered sales models ("Dwight AI").
Form Submission Data: When you submit forms on our website (processed through Netlify), we collect the information you provide in those forms, including your name, email address, and any message content.
2. Purpose of Data Collection
Your information helps us:
Deliver, operate, and improve our AI-powered sales assistant and related services.
Train and refine Dwight AI models to enhance sales-related functionalities.
We do not use collected data for marketing or promotional communications.
3. Sharing and Disclosure
We do not sell your personal information to third parties under any circumstances.
We may share user data under the following limited circumstances:
Analytics and Data Providers: Information may be shared with third-party analytics providers (such as Google Analytics) and other third-party databases to better understand user behaviors and improve our Service.
Potential Partners: We reserve the right to share data with future analytics providers or similar business affiliates to support Service improvements.
Legal Requirements: We will cooperate and share user data with government or legal authorities if required by law or legal request.
3.1 Third-Party Service Providers
We use the following third-party service providers to facilitate our Service:
Supabase: For user authentication and database services. Their privacy practices can be reviewed at https://supabase.com/privacy.
Netlify: For website hosting and form processing. Their privacy practices can be reviewed at https://www.netlify.com/privacy/.
Google Analytics: For website usage tracking and analytics. Their privacy practices can be reviewed at https://policies.google.com/privacy.
4. Data Security
We adhere to standard industry best practices for encryption, secure storage, and data handling to protect your personal information.
5. Cookies and Tracking Technologies
We utilize Google Analytics, which involves cookies and similar tracking technologies to analyze user interactions and improve the Service.
5.1 Legal Basis for Processing
We process your information under the following legal bases:
Implied Consent: By using our Service and signing in, you implicitly consent to our data practices as described in this Privacy Policy and our Terms of Service.
Contractual Necessity: Processing is necessary for the performance of our contract with you to provide the Service.
Legitimate Interests: Processing is necessary for our legitimate interests, such as improving our Service, provided those interests are not overridden by your rights and freedoms.
6. User Rights and Data Management
You may request access to or deletion of your personal data at any time by contacting our support at kyle@ask-dwight.com. We currently do not offer an opt-out option for specific data uses.
7. Data Retention
We retain user data indefinitely, even after account closure or inactivity, to continue improving and refining our AI models.
8. Children's Privacy
Our Service is intended for users aged 18 and above.
9. Geographic Restrictions
Our Service is intended solely for users located within the United States. By using ask-dwight.com or any of its subdomains, you confirm that you reside within the United States.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify users of any changes via email or notifications posted directly on the website.
11. Contact Information
If you have questions or concerns regarding this Privacy Policy, please contact us:
Email: kyle@ask-dwight.com
Support Contact: Kyle Kidwell
By using ask-dwight.com or any of its subdomains, you acknowledge that you have read and understood this Privacy Policy.